Billing & Subscription

There are two plans: Free and Pro.

The subscription belongs to the space

This is the part that surprises people, so it is worth stating first: a plan is attached to a space, not to your user account.

Everyone in a shared space works under that space's plan. Members do not need their own subscriptions.
If you own more than one space, each has its own plan and its own bill.
Only a space's owner can start, change or cancel its subscription. Other members can see the current plan but the billing controls are not theirs.

Managing your subscription

Open the space you want to change
Go to Settings → Billing
Use Upgrade to Pro, or Manage billing if the space already has a subscription

Manage billing opens Stripe's own customer portal, where you can change your payment method, download invoices, or cancel.

Starting a Pro subscription begins a 14-day free trial. The billing page shows a Trial badge while it runs, along with the date the first charge falls due. Cancel before that date and you are not charged.

Payment

Payments are processed by Stripe. We accept all major credit and debit cards. Your card details are handled by Stripe and never reach our servers.

Cancellation

When you cancel:

Pro features stay active until the end of the paid period — the billing page switches from Renews on to Cancels on with that date
After that, the space returns to the Free plan
Your content is preserved. Cancelling a subscription never deletes anything

Deleting a space or your account

Deletion is separate from cancellation, and it is immediate:

Deleting a space cancels its subscription right away and permanently removes its content and uploaded files
Deleting your account does the same for every space nobody else is in, and removes any data-export archive you generated